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At Trybe Pilates (ACN 679 957 530) (“Trybe Pilates” “we” “us” or “the Company”) we are committed to safeguarding your personal information and ensuring your privacy in compliance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles. This policy outlines how we collect use store and protect your personal information.

Data Collection
We collect personal data to provide a smooth and effective service including:

• Personal Information: Name contact details (email phone) date of birth and booking information (collected via Momence).
• Health Information: Voluntary disclosure of health details to ensure safe participation in Pilates classes.
• Payment Information: Processed securely via Stripe. Trybe Pilates does not store any payment data.
• Website Data: Information collected through cookies and lead-capturing tools when visitors interact with our website.

How We Use Your Data
We use your data for the following purposes:

• Managing membership and bookings through Momence.
• Processing payments via Stripe.
• Communicating with members regarding classes updates and offers.
• Ensuring health and safety during classes based on voluntary health information.
• Enhancing the quality of services and marketing efforts including lead data collection via our website.

Storage and Security of Data
Your personal information is stored securely on trusted platforms:

• Momence: For managing bookings and class information.
• Stripe: For secure payment processing (Trybe Pilates does not retain your payment details).
• Google Workplace: For handling non-sensitive data including communication and general administration. We take steps to protect your data through encryption secure access controls and industry-standard security measures to prevent unauthorised access misuse or disclosure.

Data Sharing
We respect your privacy and will only share your data:

• When necessary for providing services (e.g. processing payments through Stripe).
• If required by law or regulatory authorities.
• With trusted service providers (who are bound by confidentiality agreements) to assist with business functions like data storage or marketing.

Your Rights
You have the right to:

• Access your personal information.
• Request corrections to your data.
• Request deletion of your personal information unless retention is required by law.

To exercise these rights contact us at hello@Trybepilates.com.au. We will process your request as soon as possible.

Media Release Consent
By signing this agreement you consent to Trybe Pilates using your photographs videos or digital images for promotional materials publications and social media. These images may be publicly visible and you waive the right to inspect or approve the final product or receive compensation for their use. You may withdraw your consent at any time by providing written notice to hello@trybepilates.com.au although previously published materials will not be affected.

Cookies and Website Tracking
When you visit our website we may use cookies to:

• Enhance your user experience by remembering preferences and facilitating smoother navigation.
• Collect anonymised data through tools like Google Analytics and AdSense for marketing and website improvement.
• Utilise lead-capturing tools to gather potential members’ contact information for marketing and communication purposes. You may opt out of cookie tracking by adjusting your browser settings but this may limit some features of the website.

Changes to This Privacy Policy
We may update this privacy policy from time to time to reflect changes in our services or legal requirements. Any updates will be posted on our website.

Contact Us
If you have any questions or concerns about this privacy policy or how we handle your personal data please contact us at hello@trybepilates.com.au.